Using AI Wisely: Key Takeaways
At CleanStart, we aim to help innovators and entrepreneurs get ahead, and sometimes that means taking a step back to evaluate new tools critically. That’s exactly what we did during our recent CleanStart Perspective on Rethinking Business Processes with GenAI conversation with Jessica Carius, Senior GenAI Consultant at Moss Adams x Baker Tilly.
With all the buzz around artificial intelligence, it’s easy to get swept up in the hype. But Jessica brought a refreshingly grounded perspective, helping our audience understand what AI can (and can’t) do—and how startups can use it to save time, improve efficiency, and stay competitive, all while managing risk.
AI Should Solve a Real Problem—Not Just Be a Trend
Jessica started with an important reminder: “Just because GenAI can, doesn’t mean it should.”
Too often, organizations jump into AI without a clear reason, plugging it into everything without thinking through the business case. Instead, Jessica encouraged us to identify the actual problems we’re trying to solve first. Whether it’s simplifying compliance, improving internal processes, or speeding up research and writing, AI should be tied to a real use case.
One example she shared was Moss Adam’s internal chatbot, built using Microsoft’s Azure OpenAI platform. Rather than paying for thousands of individual licenses, the firm developed a secure in-house solution, cutting costs and giving employees a tool tailored to their workflows.
AI Fluency is More Valuable than AI Features
The real power of AI lies in how well you understand when—and how—to use it.
Jessica emphasized the importance of AI fluency, or the ability to ask the right questions, give the right prompts, and know when to trust (or double-check) results. She shared a few rules of thumb:
- Use AI to augment, not replace human judgment.
- Be mindful of data risks, especially around proprietary or sensitive information.
- Choose the right model for the task (e.g., Claude for coding, Perplexity for research).
- Focus on quick wins that improve productivity, not flashy features.
Watch the Full Webinar & Connect with Jessica
We packed a lot into this hour—real use cases, practical advice, and stories from companies already putting AI to work. If you missed it live, you can watch the full session now on CleanStart’s YouTube channel.
Want to go deeper? Reach out to Jessica Carius at jessica.carius@bakertilly.com or connect with her on LinkedIn. She’s a fantastic resource for anyone looking to start or scale AI use responsibly.
ABOUT THE AUTHOR
Thomas is the Executive Director of CleanStart. Thomas has a strong background in supporting small businesses, leadership, financial management and is proficient in working with nonprofits. He has a BS in Finance and a BA in Economics from California State University, Chico. Thomas has a passion for sustainability and a commitment to supporting non-profits in the region.
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